by Aaron Nathans of The News Journal:
With her daughter in the cardiac intensive care unit for nine weeks, there were many times Lisa Stammerjohann longed for the simple comfort of a telephone call to a friend or family member.
But to do so, she needed to leave 9-month-old Heidi’s side and locate a corner of the hospital where reception might be better. Her Verizon Wireless cellphone, usually so reliable, was practically useless in most areas of the Nemours/Alfred I. duPont Hospital for Children, she said.
“It was incredibly horrifying to be all alone. You have no access to the outside world,” said Stammerjohann, of Mickleton, N.J.